How to Build a Thriving Community Around Your growing SaaS product

Hey there, It’s Mehdi again.

Today, let’s dive into something crucial: building a thriving community around your SaaS. Trust me, it’s a game-changer.

Why is Building a Community Important?

I tried to understand why a community is important, but I had to build one to see it myself

First, A community creates a sense of belonging and Engaged users give valuable feedback and promote your product.

They are advocates ! Ambassadors.

Now, let’s take a look on how to build one !

Well, you have to choose which platform to host in.

I would say right away, if you want to create a community for your product, go on WhatsApp in the early stages, then you can move to things like Discord.

Then, well, you need to provide value, share product updates, write articles, a whole bunch of things, you need to give to receive.

Another thing, you need to listen to your users, a lot !

For this, you want to collect their feature requests

For this, you need to get yourself a public roadmap like this one :

https://www.tryfeedbackloop.com/feedback/clu6w8i170006w550mbzmdm79

The community I built for FeedbackLoop in the early stages helped me a lot.

I discussed features, bugs, feedback and even got my first customers from there !

It was Mehdi, thanks for reading.

We see each others in the next article !